I recently cancelled the Professional plan, as we currently no longer require its services. We need to download the latest invoice, but it appears that the billing section is no longer accessible from the free plan.
Could you please advise on how we can retrieve it?
Thank you in advance for your assistance.
Kind regards,
Stefano Renò
Hi
Access to past invoices is only available when you have a paid subscription, so unfortunately it becomes unavailable on the starter plan. But I’ve gone ahead and created a support ticket on your behalf so our team can help retrieve it for you. Someone from the support team will be in touch shortly via email to share the invoice with you. For reference, your ticket number is #1420789.
Please let me know if there’s anything else I can assist with in the meantime!
WHAT AN IDIOCY!
Been looking for it just now… OMFG
So I can’t input the EU VAT number before purchasing???
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