Hello @thexoplasma4 and @Salma_Zacky, thanks for bringing this up. I checked for other reports this weekend, and yours are the only two that I have come across so far. Another designer mentioned a similar issue in a different thread a while back — here’s my initial reply with some additional troubleshooting: DNS CNAME record is not getting verified. This issue is really urgent. Any help would be appreciated.
Looking deeper:
@thexoplasma4 → I see your case is open with our Product Support team, and they’ll follow up via the email linked to your account with more details. Keep watch for updates to your case number: 1506471.
@Salma_Zacky → if this issue is still occurring, please reach out to Product Support through this secure form and share your file for a deeper look: Submit request.