Hi Figma Support Team,
While offboarding from a client project as an external contractor, I attempted to download files that I had been invited to collaborate on via the organization's Figma workspace. I was closing down my workspace tabs as part of my offboarding process.
I initiated the export/download process for approximately 20 open files, but the download only successfully completed for 5 files. The majority of files failed to export or were missing entirely from the download archive.
Unfortunately, this technical failure placed me in a very difficult situation. The incomplete download has been misinterpreted by the client as an unauthorized mass file transfer, despite the fact that:
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All files accessed were within my authorized Figma access during my engagement
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I was carrying out normal offboarding activity
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And the download itself was incomplete and not representative of the workspace
I am raising this issue both to flag a potential problem with Figma's file export or API behavior, and to create a formal record that this technical flaw caused significant confusion and personal reputational risk.
Thank you for your attention to this.
Kind regards,
