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ALjem
New Member
October 1, 2026
Solved

Annual Plan Renewal Showing $0.00 Dollar

I recently changed my Figma plan from monthly billing to an annual plan. After switching to the annual plan, I checked my Billing → Invoices page and noticed an invoice labeled “Annual plan renewal” with a status of Paid, but the total amount shows $0.00.

I’m a little confused about what this means. 

Could someone explain what this $0.00 annual renewal invoice means and whether my annual subscription is fully active?

 

Gayani_S
Gayani_SSolution
Community Support
October 1, 2026

Hey ​@ALjem, thanks for reaching out! 

When you switch a Professional plan from monthly to annual, the switch doesn't happen immediately. It's scheduled to take effect on your plan's next monthly billing date. That's why you're seeing multiple invoice entries dated the same day. That's the point where your plan rolls over from monthly to annual billing. It's not unusual for one of those entries to show a $0.00 total as part of how the switch gets recorded, rather than a charge being missed.

From the screenshot it looks like your annual subscription is active. For more detail on how the switch works, this article covers it fully: Manage billing on the Professional plan, under "Switch from monthly to annual billing."

If you'd like confirmation on exactly which invoice reflects your annual charge, feel free to open a request through our Support Hub. Our customer support team can pull up your account directly and walk through it with you.

 

Hope this helps! 

2 replies

Gayani_S
Figmate
Gayani_SSolution
Community Support
October 1, 2026

Hey ​@ALjem, thanks for reaching out! 

When you switch a Professional plan from monthly to annual, the switch doesn't happen immediately. It's scheduled to take effect on your plan's next monthly billing date. That's why you're seeing multiple invoice entries dated the same day. That's the point where your plan rolls over from monthly to annual billing. It's not unusual for one of those entries to show a $0.00 total as part of how the switch gets recorded, rather than a charge being missed.

From the screenshot it looks like your annual subscription is active. For more detail on how the switch works, this article covers it fully: Manage billing on the Professional plan, under "Switch from monthly to annual billing."

If you'd like confirmation on exactly which invoice reflects your annual charge, feel free to open a request through our Support Hub. Our customer support team can pull up your account directly and walk through it with you.

 

Hope this helps! 

ALjem
ALjemAuthor
New Member
October 2, 2026

Thank you for helping. My problem is solved. 

I suggest having the Figma design team improve the billing experience to make it clearer and easier for new users.