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Question

An issue with text and fill randomly dissapearing


Izik
  • New Member
  • 2 replies

It’s weird. I zoom in, and randomly, either part of the fill, or all of the fill, just disappears. sometimes even just a part of a cube of fill appears on a circular shape. I don’t know why it’s happening, or how to fix it. Any ideas on how? I wish I could show a video, but I don’t know how to.

4 replies

  • Figmate
  • 2109 replies
  • July 2, 2025

Hi ​@Izik,

 

I understand you're seeing some weird behavior when you zoom in.

 

To cover the basics, could you please try these quick fixes to see if they resolve the issue?

  • Close any Figma tabs you're not using:
    • If you're using the browser: Force-quit your browser and open Figma in a new window.
    • If you're using the Desktop App: Force-quit the Figma Desktop app and restart it.
       

If the issue still persists after that, to help us get a better idea of what's happening, could you please confirm a couple of things for us?

  • Are you seeing this issue in the Figma Desktop App, your browser, or both?

  • Is this issue happening in a specific file, or does it occur in all your files?
     

Also, you mentioned you wish you could show a video, and yes, we'd definitely love to see that to understand this issue!
If it's possible for you to upload a video of this behavior to a cloud service (like Google Drive, Dropbox, etc.) and then share a public link to that file here, that would be incredibly helpful. Please make sure your full Figma screen is visible in the recording.

This will really help us understand exactly what you're seeing, allow us to try and replicate the issue, and figure out how we can best assist you.

 

Thanks,


Izik
  • Author
  • New Member
  • 2 replies
  • July 2, 2025

Hey, ​@Junko3,

Thank you for responding, I have tried the quick fixes, and non seemed to help. I would like to confirm that the issue is on both browser and app, and is effecting all my files. For videos, I was able to record one of the fill issues, but not text. The text was hidden, though, I want to know. Are you supposed to use fill or stroke to make text visible, I got text working by using stroke, but I remember it working with fill. I will add the video in a different comment, as I am using my phone for this comment, but my video with the link is on my computer.

 

Thanks, Isaac


Izik
  • Author
  • New Member
  • 2 replies
  • July 2, 2025

  • Figmate
  • 2109 replies
  • July 9, 2025

Hi ​@Izik,

 

Thanks for replying with the video, and apologies for the delayed response on my end.

 

From the video you shared, I can see that the color fill disappears when you zoom in (specifically at 1784% and entirely at 2487%). This clearly illustrates the issue you're facing. I've attempted to replicate this behavior on my end but haven't been successful so far.

 

To ensure this gets the attention it needs, I'm going to create a support ticket for you with all the information you've provided. Our team will be in touch directly via email to investigate this further. Please keep an eye on your inbox—you should receive a message about the new ticket shortly at email address we have on file for your account.

 

Thanks,


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