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Question

All of my student and teachers can't verify their account

  • December 8, 2025
  • 0 replies
  • 8 views

Kevin BARACHETTI
Example of what teachers get when they try to renew their education plan
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Hello Figma team,

 

I’m an IT admin in my school and we are teaching Figma since last year. Everything was working fine until this year when I had to renew the Education licence.

 

I did renew mine but everytime I invite teachers and students in the school team, they can’t verify their emails. SheerID keeps saying that they already tried verifing or that they can’t verify at all.

 

Can someone from the Figma team check what’s is happening with SheerID ? Thanks