All drafts created in the last 2 years have disappeared after account update

Hey ​@KB56, apologies for the delayed response! 

A bit of context that may help:
On the Starter plan, you’re limited to one team and one project, with file limits inside projects (3 Design/Sites files, 3 FigJam files, etc.). However, drafts themselves are unlimited on the Starter plan. 

Given that, this likely isn’t related to plan limits. 

If you’re considering upgrading, here’s what the Professional plan includes:

• Unlimited files and projects for one team

• Access to core Figma products (Design, FigJam, Slides, Draw, Sites, Buzz, Make, Dev Mode)

• Advanced prototyping and developer handoff tools

• Team libraries and unlimited version history

• AI tools and advanced diagramming

• Advanced sharing options (project-level controls, prototype-only sharing, viewer restrictions, password protection)

• Flexible billing and seat management permissions

It’s a great option for professionals or small teams who need stronger collaboration and control. But again, it won’t recover missing drafts.

I’d love to get you connected to our support team to investigate this but for that you’ll need the URL of the file. 

I had no reason to save URL’s for files, and it sounds like this would not be helpful even with a paid plan.  Figma has given no notice at any point that no matter what the tier of membership, URLs needed to be frequently saved in case Figma mysteriously disappears files. This is not solved.