AI features missing

Hi Georgi, Celine from Figma here, happy to clarify!

If you have a Full seat but your team is still on a free (Starter)/ Education plan, most AI features and settings will not be enabled for users who are a part of an Education plan,  including some AI options in Actions. Access to AI tools depends on both the seat type and the plan type.That said, Figma Make is available to higher education and bootcamp users.

However, to use AI tools directly in Figma Design for example, you’ll need to be on a paid plan with a Full seat.

You can find a full breakdown of AI eligibility here: Who can use AI tools? / Figma AI FAQ

Hope this helps clarify things!

But i have “Professional” next to my team’s name. 

What else should i do in my current situation so i have all the features ? 

Thanks for the screenshot! Since this team is on a paid Professional plan (and not an Education plan), you should have access to Figma AI features as long as you’re on a Full seat, as AI tools are available on paid plans.

To double-check, could you confirm whether you’re trying to access the AI features in Figma Design? If so, are you able to see them there?

If you’re not seeing the AI options in Figma Design, that would be unexpected. I’ve gone ahead and sent you the next steps via DM so our team can investigate this further via a secure form!

No i actually can’t see the AI Features in Actions. Thats why i posted here. I hope this screenshot helps. 

sorry i shared the wrong screenshot. I just realised i miss the AI Features in a particular design file 

Thanks for the screenshot, Georgi! I’ve sent you a DM with important information for the investigation. Please have a look when you can, thank you!

I think I have similar issues. I have the actions button but no ai features. I am on a paid pro account 

Hi, ​@Kunle.svg - thanks for your post. I’m sure this is confusing for you at this point since you have the Professional plan.

Is the file from your screenshot part of the upgraded team or a free team? It’s not uncommon for someone to be on more than one team and to have a different seat on different plans. Also, do you see the left nav bar in Figma Design? It will have icons for File, Agents, Assets, etc. There are two ways to access the agent for AI features. One is to click on “Agents” in the left hand nav bar, and the other is to click blue icon that shows to the top right of a layer when you select it. Both are shown in our help article on working with the Figma agent in design files.

I’m using the professional account. There’s only one project in it 

I do no have side bars and nothing works!