I just wanted to add a new account.
I headed to the many, under my face there’s Add a new account.
It opens the browser, I input a neaw email and password, it tells me to go back to the application...but nothing happen, not even after quitting and if I try again it doesn’t let me try with a new email, just says “go to the desktop app”.
The email I’ve typed is correct and I’ve not received any confirmation email yet.
What am I missing?
Thank you in advance.
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Hi
Just wanted to double-check what you're trying to do – are you looking to:
- Create a brand new Figma account in addition to your current one?
- Log in to multiple Figma accounts at the same time (if you already have more than one)?
If it's option 1, you can create a new account right here: https://www.figma.com/signup
And here's a guide with more info: Create a Figma account
If it's option 2, just click your avatar, then "Add account." After that, you can easily switch between your accounts without logging in and out.
You can find all the details here: Login to additional accounts
Hope this helps clear things up!
If you run into any trouble adding your existing account, could you share a quick video recording of what's happening?
That way, we can connect you with the right team to get it sorted out for you!
Thanks,
Reply
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