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Alice Mu
Alice Mu
New Member
July 13, 2026
Question

Account restricted from public file sharing

  • July 13, 2026
  • 1 reply
  • 21 views

Hi,

My account has been restricted from sharing files. I cannot enable "Anyone with the link" even for new files created in Drafts.

Could you please review my account and remove the restriction?

Thank you.

    1 reply

    Celine_
    Figmate
    Celine_
    Community Support
    July 13, 2026

    Hi there! Celine from the Community Support team at Figma here.

    Thanks for reaching out. I've gone ahead and created a support ticket on your behalf so our Support team can take a closer look at your account and review the sharing restriction. For reference, your case number is 2011985 sent to you r email address: a.mxxxr@mxxxm.xx.

    Our team will review your account and get back to you with the next steps. Thanks for your patience!

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