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AnkitaMurali
New Member
September 20, 2026
Solved

Accidentally verified the wrong account for education plan

  • September 20, 2026
  • 1 reply
  • 55 views

I have accidently verified my professional account with the education plan instead of verifying my education email account. How can I fix this?

Best answer by Tom Reem

Hey ​@AnkitaMurali, welcome to Figma Forum and thanks for flagging this.

Since your Figma for Education status landed on the wrong account, our Education team can look into moving it to your education email. To start the process, fill out this form: Request to Move Figma Edu Status. Heads up on the last question, answer “No” — you're moving to your education email, not away from it. Requests are reviewed weekly.

For the full explanation, see the I verified the wrong account/email address and need to change it section here: Figma for Education.

Hope this gets you where you need to be — let us know if anything else comes up!

1 reply

Tom Reem
Figmate
Tom ReemAnswer
Figmate
September 20, 2026

Hey ​@AnkitaMurali, welcome to Figma Forum and thanks for flagging this.

Since your Figma for Education status landed on the wrong account, our Education team can look into moving it to your education email. To start the process, fill out this form: Request to Move Figma Edu Status. Heads up on the last question, answer “No” — you're moving to your education email, not away from it. Requests are reviewed weekly.

For the full explanation, see the I verified the wrong account/email address and need to change it section here: Figma for Education.

Hope this gets you where you need to be — let us know if anything else comes up!

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