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Question

Accidentally signed up for a new Full Seat I don't need (as I have one already)

  • September 6, 2026
  • 0 replies
  • 1 view

Charlie Witter

Hi there,

In the confusion of how Full Seats are assigned to teams not individuals, I’ve ended up with two Full Seats across two teams, and so I was hoping I could get some help to trim that down and get a refund for the Full Seat I don’t need!

I can share the details of the transaction for the subscription I don’t need, and then I can transfer the future subscription to the account I already have active, which is where I’d like to keep it as all my work is there anyway.

Thanks for any help!

Charlie Witter