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Hi everyone,

I'm reaching out because my teammate accidentally deleted several important files from our shared project called "Formly", and then also emptied the Trash. We're using a Starter (free) plan, so we were redirected here by Figma Support.

We’ve already checked:

  • Version History (files are gone)

  • File links (no access)

  • Trash (was emptied)

We’d like to ask:
👉 Is there any way to restore files that were permanently deleted from the Trash on a Starter plan?
These files are critical for our work and any help would be greatly appreciated.

If anyone has been in a similar situation or has insights into possible recovery methods, please share!

Thanks in advance 🙏

you’ll need to reach out to Figma. It’s probably in a backup somewhere.

Hi ​@DaniilDaniil2004 

 

Sorry to hear you're having trouble with your team. Just so you know, permanently deleting something is a one-time action, so it can't be undone. However, it's worth reaching out to our support team to see if there's anything they can do on their end. Please make sure you're signed into your Figma account before contacting them via this link: https://help.figma.com/hc/en-us/articles/360041057214-Get-help-with-Figma#h_01J5V2MSWKPTK0Z9A4MCYBD1AM

If you still get an automated response, please let us know!

 

Thanks,

Toku

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