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Hi all, I canceled my subscription last month but still got charged today. I’ve sent a form through but does anybody know if they do reply to those forms? Also does anybody know how long it would take for the money to come back? It’s $22 but I am still a low income student.😅

Hey ​@JanaSy03, welcome to Figma Forum, and thanks for taking the time to reach out! I know the feeling — while I don’t have access to account details nor can I share them here in the public forum for privacy reasons, I can see that your ticket is in the hands of our Product Support team. 

They’ll review your case and follow up with next steps soon. Please keep an eye on your inbox associated with your Figma account (case ID: 1547230). Thanks again for your patience, and the team will do their best to get this sorted for you quickly. 🙏🏻