Hi,
I’m requesting some help with getting a refund for an accidental renewal on my Figma account.
I did not intend to renew the subscription for my SignalHarbor team, and I would appreciate assistance with reversing the recent charge of $21.50 USD for the May 01, 2026 to Jun 01, 2026 billing period. I sent an email to support but do not yet have a response. It’s been over 48hours
I can provide the invoice ID and account details if needed.
Thank you.
Hi
I’m Denise from the Community team at Figma. My team here on the forum isn’t able to assist with Billing issues, but happy to hear you also reached out to support directly. I can confirm that they received your request yesterday on ticket #1888486.
Someone from the team will review and be in touch as soon as they’re available. If you have any further questions or concerns, please feel free to reply to support directly via email.
Thank you so much Denise. I'll wait for a response from the team
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