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5μ›” κ²°μ œλΆ„ ν™˜λΆˆ λΆ€νƒλ“œλ¦½λ‹ˆλ‹€.

  • May 8, 2026
  • 1 reply
  • 30 views

suuutudio

μ•ˆλ…•ν•˜μ„Έμš”. μ €λŠ” ν˜„μž¬ ν•œκ΅­μ—μ„œ λ””μžμΈκ³Ό λŒ€ν•™μƒμœΌλ‘œ μ§€λ‚΄κ³  μžˆμŠ΅λ‹ˆλ‹€.Β μ§€λ‚œ 달 과제 μ œμΆœμ„ μœ„ν•΄ ν”Όκ·Έλ§ˆμ—μ„œ μƒμœ„μ˜ μš”κΈˆμ œλ₯Ό κ²°μ œν–ˆμŠ΅λ‹ˆλ‹€. 그런데 이틀 전에 5월달 μš”κΈˆμ œκ°€ κ°±μ‹ λ˜μ–΄ κ²°μ œλ˜μ—ˆμŠ΅λ‹ˆλ‹€. μžλ™ 갱신이 λ˜λŠ”μ§€ μ•Œμ§€ λͺ»ν–ˆμŠ΅λ‹ˆλ‹€. μ €λŠ” 더 이상 μ‚¬μš©ν•˜μ§€ μ•Šμ„ κ³„νšμ΄κ³ , 돈이 μ—†λŠ” λŒ€ν•™μƒμ΄λΌ ν™˜λΆˆν•΄μ£Όμ‹œλ©΄ 정말 κ°μ‚¬λ“œλ¦¬κ² μŠ΅λ‹ˆλ‹€. μ €μ—κ²Œ μ†Œμ€‘ν•œ λˆμž…λ‹ˆλ‹€ γ…œγ…œ

1 reply

Celyn_L
Figmate
  • Figmate
  • May 8, 2026

Hi ​@suuutudioΒ - Celyn from Figma Community Support here,Β I hope it’s okay for me to reply in English.Β 

Thanks for taking the time to share more about your situation. I can see how this renewal came as a surprise, especially when you were only planning to use the plan for your assignment.

I took a look and can see that you’ve already contacted us through support tickets #1888659 and #1890549 - I’ve added an internal note to help bring a bit more visibility to your case so the team can review your refund request as soon as possible.

In the meantime, if you haven’t already done so, I’d recommend cancelling the subscription to avoid any additional charges while this is being reviewed:
Upgrade or downgrade your planΒ 

That page also includes more details on our refund policy, which may be useful in the meantime.

Thanks again for reaching outΒ β€”Β I understand this is important, and the team will be in touch as soon as they canΒ πŸ™