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Question

5월 결제분 환불받고 싶어요

  • May 6, 2026
  • 1 reply
  • 11 views

moon17

안녕하세요 자동 결제로 인해서 지난 5월 4일에 클로드 결제가 됐는데, 이제 유료 피그마 사용하지 않을 계획이라서 결제 취소 예정이었는데 결제가 먼저 되었습니다…

제발 환불 부탁 드립니다 ㅠㅠ

1 reply

Gayani_S
Figmate
  • Community Support
  • May 6, 2026

Hey ​@moon17, thanks for reaching out! 

At the moment, we’re not able to provide support in Korean here, so I’ll continue in English. Please let me know if anything is unclear, happy to clarify.

For privacy and security reasons, I’m not able to access billing or account-specific details directly on the forum. I’ve created a support ticket on your behalf so our team can take a closer look at your case. Your ticket number is #1887327, for reference.

Someone from the team will reach out to you directly soon. Really appreciate your patience while we look into this!