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똥먹방
똥먹방
New Member
May 27, 2026
Solved

환불 요청드립니다.

  • May 27, 2026
  • 3 replies
  • 122 views

안녕하세요 피그마 5/25일 청구된 요금제 환불을 요청드립니다 .

해당 요금제를 원치않은데, 자동결제가 되었습니다.

더이상 구독 원하지 않고, 유료버전은 사용도 안하였습니다.

Best answer by djv

Hi ​@소현지, thanks for reaching out! 

I understand the urgency here. As I mentioned above, my team isn’t able to help with Billing issues on the forum. In the future, it’s best to reach out to support directly. That said, I’ve created ticket #2130868 on your behalf to connect you with the support team. 

If you have any further questions or concerns, please reply to support via email. 

3 replies

djv
Figmate
djv
Community Support
May 27, 2026

Hi ​@똥먹방, thanks for reaching out! 

I’m Denise from the Community team at Figma. I completely understand how frustrating unexpected charges can be. My team hear on the forum isn’t able to assist with Billing, so I’ve created ticket #1930654 on your behalf to connect you with our support team. The team will review your account and be in touch as soon as they’re available. 

If you have any further questions or concerns, please reply to support directly via email. 

소현지
소현지
New Member
September 14, 2026

환불 요청드립니다. 
dev 버전으로 월간 결제한다는걸 full버전으로 연간 결제로 잘못했습니다.
결제 후 하나도 사용하지 않았습니다. 환불해주세요 ​@djv 

djv
Figmate
djvAnswer
Community Support
September 14, 2026

Hi ​@소현지, thanks for reaching out! 

I understand the urgency here. As I mentioned above, my team isn’t able to help with Billing issues on the forum. In the future, it’s best to reach out to support directly. That said, I’ve created ticket #2130868 on your behalf to connect you with the support team. 

If you have any further questions or concerns, please reply to support via email. 

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