환불 부탁드립니다

Hey @gdg, thanks for reaching out!

I can see you already have a support ticket open (#1956507). For security and privacy reasons, we're not able to review or action billing requests directly here on the Forum, but I've added a follow-up note to your ticket to give it more visibility with the team.

A couple of things worth knowing in the meantime:

• As a general policy, Figma subscription payments are non-refundable. But if you're unhappy with a charge, our team will work with you to make sure you have the best experience possible. 
• If you'd like to cancel your plan to prevent future renewals, you can do that from your billing settings. Our Upgrade or downgrade your plan article walks you through the steps.

The support team will follow up with you directly via email. Please keep an eye on your inbox and continue the conversation through your ticket.