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dylanjung333
dylanjung333
New Member
Nov 8, 2026 9:19 AM UTC
Solved

환불요청

안녕하세요

월간으로 결제했어야하는데 연간으로 결제가 되었습니다.

이미 메일로 지원요청드렸는데, 토픽 추가로 남깁니다.
 

환불 요청드립니다. 

Tom Reem
Tom ReemSolution
Figmate
Nov 8, 2026 3:28 PM UTC

Hi there ​@dylanjung333, welcome to Figma Forum! 

I don’t speak Korean, so I hope it’s okay that I’m replying in English.

I checked this out for you, and your request is in the Customer Support queue under case: 2250186, along with the details you’ve already shared. Please look for the team’s reply by email. If you have anything to add, you can reply to that same email thread so everything stays together.

For general information on plan changes, cancellation, and Figma’s refund policy, see this guide: Upgrade or downgrade your plan.

Appreciate your patience as we follow up on this.

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1 reply

Tom Reem
Figmate
Tom ReemSolution
Figmate
Nov 8, 2026 3:28 PM UTC

Hi there ​@dylanjung333, welcome to Figma Forum! 

I don’t speak Korean, so I hope it’s okay that I’m replying in English.

I checked this out for you, and your request is in the Customer Support queue under case: 2250186, along with the details you’ve already shared. Please look for the team’s reply by email. If you have anything to add, you can reply to that same email thread so everything stays together.

For general information on plan changes, cancellation, and Figma’s refund policy, see this guide: Upgrade or downgrade your plan.

Appreciate your patience as we follow up on this.

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