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Jaylen Kim
Jaylen Kim
New Member
July 15, 2026
Question

환불요청

  • July 15, 2026
  • 1 reply
  • 30 views

5.5달러짜리 스타터 구독제를 사용중이었는데, 한달뒤 갑자기 81.76달러짜리 프로페셔널 구독제가 결제되어버렸습니다. 이유가 궁금합니다. 그리고 당장 환불 부탁드립니다.

    1 reply

    djv
    Figmate
    djv
    Community Support
    July 16, 2026

    Hi ​@Jaylen Kim, thanks for reaching out! 

    I’m Denise from the Community team at Figma. My team here on the forum isn’t able to help with Billing, but I saw that you’re already connected with our product support team on ticket #2016067. It looks like they replied to you via email. Please check your email inbox at your earliest convenience.

    If you have any further questions or concerns, please continue working with support directly via email.  

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