👋🏻 Hey @oo o — welcome to Figma Forum and thanks for your post.
We don't currently offer support in Korean in this forum, so I hope it's okay that I'm replying in English.
Since specific account billing details can't be handled in a public thread, our Product Support team now has your request — your case number is: 2010250. Please keep an eye on the email connected to your Figma account for their response.
To prevent another charge next cycle, this guide covers canceling or changing your plan: Upgrade or downgrade your plan → Downgrade or cancel your plan. Paid features stay active through the end of the current billing period before the team moves to the free Starter plan.
Appreciate your patience as we follow up!
[Moderator note: This topic was moved from Chat and Connect to Report a Problem on 11-Jul-2026.]