Invoice number
[redacted by moderator to remove personal information]
Invoice number
[redacted by moderator to remove personal information]
Invoice number
[redacted by moderator to remove personal information]
사용하지 않았고,
회사계정으로 이중 지불 되고있었습니다…..
환불처리 부탁드립니다.
Hi
From your post, it looks like you were charged more than once on your company account for a plan you weren't using, and you'd like those invoices refunded.
I can't look into billing or handle refund requests here in this public thread — for privacy reasons, that has to go through our Customer Support team. I've opened a case using the details you shared. Your case number is: 2133333 — they can pull up your account and those specific invoices, and they'll email you directly.
Quick heads up: I removed the invoice links from your post to keep your billing details private. They're included with your case, though, so the team has everything they need.
In the meantime, if you want to make sure nothing else gets charged, here's how to cancel or downgrade the plan: Upgrade or downgrade your plan → Downgrade or cancel your plan.
Figma subscriptions are generally non-refundable, so I can't promise how this lands. We will make sure this gets a proper review — appreciate your patience as we follow up.
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