환불요청드립니다.

Hi ​@JUDII - thank you for reaching out to us on the forum. If you don’t mind, I’ll be assisting you in English today.

As a moderator, I’m not able to review or modify account related information (this includes billing changes - cancellations, refunds, etc.). I will need to connect you with our support team for further help.

I was not able to locate a support ticket for you, so I went ahead and created one on your behalf. The case number is #2213076. As of this post, you should have received an email from me.

Please check your email and reply with the requested information when you have a moment. Someone on the support team will reach out to you. Thank you for your patience and understanding!