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잘못된 계정으로 결제를 했습니다. 환불 요청드립니다. 다른 계정으로 결제해야해요!

  • February 13, 2026
  • 1 reply
  • 19 views

Repeat

잘못된 계정으로 결제를 했습니다.
환불 요청드립니다.
다른 계정으로 결제해야해요!

인보이스 ID: in_1T0F0fIvcqWR3dFD1GCneiFp

1 reply

Gayani_S
Figmate
  • Community Support
  • February 13, 2026

Hey ​@Repeat, thanks for reaching out!

Unfortunately, we don’t currently offer support in Korean, so I’ll continue in English. Please let me know if anything I write is unclear and I’ll clarify.

I can see that you’ve already contacted our Support team (Ticket #1744933). I’ve flagged this internally to help make sure it’s reviewed as soon as possible. Someone from the team should follow up with you directly. 

In the meantime, if you need to update payment method , you can follow the steps in this Help Center article: https://help.figma.com/hc/en-us/articles/360040532093-Manage-payment-and-invoice-details#change-payment-method


Thank you for your patience while they take a look.