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์ž๋™ ๊ฒฐ์ œ ํ•ด์ง€

  • July 10, 2026
  • 1 reply
  • 64 views

Hyo_official

๊ธฐ์กด ์š”๊ธˆ์ œ๋ฅผ ๋‹ค์šด๊ทธ๋ ˆ์ด๋“œํ•œ ๋’ค๋กœ ์‚ฌ์šฉ์„ ์•ˆํ•˜๊ณ  ์žˆ์—ˆ๋Š”๋ฐ ํ”ผ๊ทธ๋งˆ ๊ฒฐ์ œ์š”์ฒญ์ด ๊ณ„์† ๋ฐ˜๋ณต๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

๊ทธ๋ž˜์„œ ํŒ€์ด๋‚˜ ํ”„๋กœ์ ํŠธ๋ฅผย ๋ชจ๋‘ ์‚ญ์ œํ–ˆ๋Š”๋ฐ๋„ ๊ณ„์† ๊ฒฐ์ œ์š”์ฒญ์ด ์ด๋ฃจ์›Œ์ง€๋Š”๋ฐ ๊ฒฐ์ œํ•ด์ง€์ข€ ํ•ด์ฃผ์‹œ๊ธธ ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค.

๋“ฑ๋ก๋œ ์นด๋“œ์— ๋ˆ์ด ์—†์–ด์„œ ๊ฒฐ์ œ๊ฐ€ ์ดํ–‰๋˜์ง€ ์•Š์•˜์ง€๋งŒ ๊ณ„์† ๊ฒฐ์ œ์š”์ฒญ์ด ์˜ฌ๋ผ์˜ค๋Š”๋ฐ ์ œ๋Œ€๋กœ ํ•ด์ง€ํ•ด์ฃผ์‹œ๊ธธ ๋ฐ”๋ž๋‹ˆ๋‹ค

1 reply

Gayani_S
Figmate
  • Community Support
  • July 10, 2026

Hey โ€‹@Hyo_official, thanks for reaching out!ย I'm replying in English since I'm not able to respond in Korean. Pleaseย let me know if something is unclear, happy to clarify!ย 

I understand you've already downgraded your plan and removed your teams and projects, but you're still getting repeated payment requests, and you'd like those stopped since you're no longer using the account.

This is usually tied to an invoice from before your downgrade that's still open. When a payment attempt on an invoice fails, we automatically retry it for a period of time, which is likely why you're still seeing requests come through even though the card on file doesn't have funds available.

Since this involves the specific invoice and account history, I'm not able to look into or clear it from here on the forum for privacy and security reasons. Could you pleaseย reach out to our support team directly through the support hub? Let them know you've already downgraded and would like the outstanding invoice reviewed,ย they'll be able to help out.

You can also find some general background on how payment retries work in our Pay for Figma article.ย 

ย 

Hope this helps!ย