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차승현
New Member
October 9, 2026
Solved

자동결제 환불 요청

자동 결제로 인해 10/9 결제가 되었습니다.

해지 및 환불을 요청드립니다.

    Gayani_S
    Gayani_SSolution
    Community Support
    October 9, 2026

    Hey ​@차승현, thanks for reaching out! I’m replying in English, so please let me know if anything is unclear and I’m happy to clarify.

    For privacy and security reasons, we can’t look into billing details here on the forum. Please submit a request through our Support Hub. Our Customer Support team can securely review your account and the charge, and pick it up from there.

    In the meantime, you can check your plan summary, seats, and invoice history in the Billing tab of your admin settings. This article walks through it: Manage billing on the Professional plan.

     

    Hope this helps! 

    1 reply

    Gayani_S
    Figmate
    Gayani_SSolution
    Community Support
    October 9, 2026

    Hey ​@차승현, thanks for reaching out! I’m replying in English, so please let me know if anything is unclear and I’m happy to clarify.

    For privacy and security reasons, we can’t look into billing details here on the forum. Please submit a request through our Support Hub. Our Customer Support team can securely review your account and the charge, and pick it up from there.

    In the meantime, you can check your plan summary, seats, and invoice history in the Billing tab of your admin settings. This article walks through it: Manage billing on the Professional plan.

     

    Hope this helps!