안녕하세요.
저희 회사는 [Redacted by moderator - 2026/08/13] 계정을 사용하고 있습니다.
저희 팀원을 늘려서 연간 결제로 하려고 했는데, 실수로 [Redacted by moderator - 2026/08/13]를 연간 결제를 신청했습니다.
[Redacted by moderator - 2026/08/13] 계정에서 [Redacted by moderator - 2026/08/13]를 초대해서 권한과 결제 금액에 대해서는 인지했고, [Redacted by moderator - 2026/08/13]로 등록 결제된 내역에 pro 대해서는 환불 부탁드립니다.
Hi,
It’s easy to understand how you might upgrade the wrong account when working with team members. I checked and found that you have already submitted a ticket, and our support team has responded - this is exactly the right thing to do as we can’t directly help with account and billing issues here in the forum. Can you check your email for their reply?
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