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๋ฏธ์‚ฌ์šฉํ›„ ๋‹ค์šด๊ทธ๋ ˆ์ด๋“œ(๊ตฌ๋…์ทจ์†Œ)ํ–ˆ๋Š”๋ฐ ๊ณ„์† ๊ฒฐ์ œ ๋‚ ๋ผ์˜ต๋‹ˆ๋‹ค.

  • June 16, 2026
  • 1 reply
  • 11 views

๊ตฌ๋…์ทจ์†Œํ–ˆ๊ณ  ์ด์šฉ๋„์•ˆํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ฒฐ์ œ์š”์ฒญ์ด ์•ˆ๋‚ ๋ผ์˜ค๊ฒŒ ๋ถ€ํƒ๋“œ๋ฆฌ๊ณ˜์Šต๋‹ˆ๋‹ค.

1 reply

Gayani_S
Figmate
  • Community Support
  • June 16, 2026

Hey โ€‹@์ดํšจ์ƒ, thanks for reaching out!

Since we don't currently support Korean on our forum, I'll reply in English,ย don't hesitate to ask if anything's unclear.

For security and privacy reasons, weโ€™re not able to look into billing or account-specific details here on the forum.ย The best path forward is to reach out directly to our support team, they'll be able to see exactly what happened with your billing.

In the meantime, a bit of context that might be helpful: after a Professional plan is cancelled, access typically continues until the end of the current billing period. If there were any seat changes made before the cancellation took effect, those can sometimes result in a prorated charge appearing on the final invoice. These two Help Center articles go into more detail:

Our support team will be able to give you a clear explanation of the specific charge.ย