I do not speak Chinese, so I hope it is okay that I reply in English. My team here on the forum cannot help with Billing, but I’ve created ticket #1654347 on your behalf to connect you with our support team directly.
If you have any further questions or concerns, feel free to reply to support directly via email.
Support was able to help @sammy0818 via email shortly after on ticket #1654347. It looks like you’ve also reached out to support directly a few times, so I’ve escalated your ticket #1909329 on your behalf.
Someone from the support team will review and be in touch as soon as they’re available.