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vencenty
New Member
October 11, 2026
Solved

我的本月账单多了一个fullseat,我们只有一个设计师,只需要一个fullseat

我的本月账单多了一个fullseat,我们只有一个设计师,只需要一个fullseat

Tom Reem
Tom ReemSolution
Figmate
October 11, 2026

Hello ​@vencenty, welcome to Figma Forum. I don’t speak Chinese, so I hope it’s okay that I’m replying in English.

I checked in with Customer Support, and they’ve received your request. It’s under review as case: 2186159, and they’ll follow up with you directly.

In the meantime, you can see who has a Full seat under Admin → People. If someone other than your designer has a Full seat they don’t need, you can move them to a free View seat. You can also change seat approval settings so new paid seats need an admin’s approval first. This article covers both: There are additional charges in my Figma bill → My bill is higher than expected.

Hope this helps make things more clear, and thanks for your patience as the team follows up on your case.

 

1 reply

Tom Reem
Figmate
Tom ReemSolution
Figmate
October 11, 2026

Hello ​@vencenty, welcome to Figma Forum. I don’t speak Chinese, so I hope it’s okay that I’m replying in English.

I checked in with Customer Support, and they’ve received your request. It’s under review as case: 2186159, and they’ll follow up with you directly.

In the meantime, you can see who has a Full seat under Admin → People. If someone other than your designer has a Full seat they don’t need, you can move them to a free View seat. You can also change seat approval settings so new paid seats need an admin’s approval first. This article covers both: There are additional charges in my Figma bill → My bill is higher than expected.

Hope this helps make things more clear, and thanks for your patience as the team follows up on your case.