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山本 晋平
New Member
August 27, 2026

ビジネスプランからプロフェッショナルプランへダウングレードしたいです。

  • August 27, 2026
  • 3 replies
  • 38 views

サポートへ下記の項目を記載していますが、特に連絡はなく、ダウングレードを依頼したいが、どこへ連絡をしたらよいのでしょうか?

現在、ビジネスプランのフル3、Dev1を契約していますが、プロフェッショナルプランへダウングレードをし、フル2つへ変更をお願いいたします。

また、ワークスペースや請求書は、そのまま引き継ぎをお願いします。

8月30日の更新時に上記を切り替えたいです。
 

    3 replies

    Celyn_L
    Figmate
    Figmate
    August 27, 2026

    Hi ​@山本 晋平 , Celyn from the Figma Community Support team here. I hope it’s okay that I’m replying in English.

    I understand that you’d like to move from the Organization plan to the Professional plan at your upcoming renewal while retaining your workspace and existing invoices.

    I’ve located your support tickets #2090090, #2095527, and #2084131. Your request is already with the appropriate team, and I’ve added an internal note to help increase its visibility given the upcoming renewal date.

    Someone from the team will follow up with you via your ticket to confirm the downgrade and explain how your workspace and invoices will be handled. Please keep an eye on your inbox, and thanks for your patience in the meantime!

    山本 晋平
    New Member
    August 27, 2026

    Hi Celyn,

     

    Thank you very much for your update and for taking the time to review my tickets.

     

    I appreciate your help in adding an internal note and increasing the visibility of my request given the upcoming renewal date.

     

    I understand that the request is currently being handled by the appropriate team, and I will wait for their follow-up regarding the downgrade process.

     

    Thank you again for your support and assistance.

     

    Kind regards,

    Shimpei Yamamoto

    `

    Celyn_L
    Figmate
    Figmate
    August 27, 2026

    You’re most welcome ​@山本 晋平, happy to help! 🙌