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Celine_
Figmate
Celine_
Community Support
November 26, 2024

🚨 Big News: Our Community Forum is Getting a Makeover (January 8th 2025)

  • November 26, 2024
  • 24 replies
  • 3617 views

🚨 LATEST UPDATE 🚨

Hey everyone! Please note that we’ve decided to postpone the updated Community Forum launch to January 8th to ensure a smooth user experience. Taking this extra time will help us address technical challenges and avoid holiday disruptions.
Feel free to continue posting in this topic your feedback and ideas to improve the forum - we will add it to our list for 2025.

Our Community Forum is about to get a makeover, and we can’t wait to share it with you.

At Figma, we’re always iterating to create spaces where our community can connect and thrive. We’ve been working hard on some updates to deliver an even better experience for everyone here.

With the changes we have planned for next year, you’ll enjoy improved search and navigation, plus a fresh, user-friendly design that (we hope) feels vibrant and very Figma.

📝 Important Notes:

  • :spiral_calendar_pad: Downtime & Data:
    From January 2nd at 5pm ET until January 8th at 10am ET, the forum will be accessible as usual, but any new posts, likes, or registrations WILL NOT carry over after a brief downtime on January 8th (8am-10am) ET.
  • 🧹 Forum Clean-Up: We’re doing a clean-up as part of this update, meaning some older content will be archived (but still visible in the forum). Rest assured, key discussions and up-to-date posts will remain accessible.

🔄 Reminder of What’s Changing:

  • Public Profiles: Your profile will be reset and simplified. If you have a description you want to keep, we recommend to save a back up somewhere before early next year to prevent data loss.
  • Private Messages: Private messages sent before the launch date won’t be stored.
  • Category Structure: Forum categories will be reorganized to make things easier to find.
  • Function Changes in Categories: Some features, like the voting feature, will be paused for now as we work on improving them. Updates are planned for 2025.
  • Improved Search: Find answers faster with enhanced search functionality, featuring federated search! This means search results will now include both Forum topics and Help Center articles for faster, more comprehensive answers.

We’re excited for you to explore this refreshed space and discover all the new features! 🚀

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      24 replies

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      Laurel_King
      Laurel_King
      December 3, 2024

      awesome, hope to see some improvements in accessibility/tabbing!

        BNSFfan1848
        BNSFfan1848
        New Member
        December 6, 2024

        I’m very excited for the new updates/improvements!! Does this impact any functionally if the updates and improvements are underway and take effect on the Figma Community Forum?

        Celine_
        Figmate
        Celine_Author
        Community Support
        December 9, 2024

        Our new Community Forum is almost here, and we can’t wait for you to explore the upgraded platform! Expect a more user-friendly and engaging experience, with plenty of exciting new features.
        To make your transition even smoother, we’ll have a Welcome Guide ready to help you get the most out of our updated Forum.

        🔄 What’s Changing:
        Public Profiles: Your profile will be reset and simplified. If there’s any content you want to keep, like your description, we recommend saving a backup before early next year.
        Categories Revamp: Forum categories are getting reorganized to make it easier for you to find what you need.
        Feature Updates: Some features, like the voting feature, will be temporarily paused as we improve them. Updates are planned for 2025.

        Keep an eye on the first post in this thread for more details. ⬆️
        We can’t wait for you to explore the refreshed space! 🚀

        Jonathan_Berger
        Jonathan_Berger
        December 10, 2024

        Hi Celine,

        Thanks for the updates, it’s exciting!

        Just curious: are you switching platform or will you keep using Discourse? If you’re switching, will it be bespoke or will it rely on another open source project?

          Celine_
          Figmate
          Celine_Author
          Community Support
          December 11, 2024

          Hey @Jonathan_Berger , thank you for your question!

          We’re changing platform to something that is not open source to better support our community’s needs. While we can’t share specific details at the moment, we’re excited about the improvements ahead. Stay tuned!

            Celine_
            Figmate
            Celine_Author
            Community Support
            December 12, 2024

            Hey everyone, we’re almost there! 🎉
            In just 5 days, you’ll be able to explore our refreshed Community Forum with improved navigation and new features to enhance your experience!

            We’ve updated the first post in this thread with the latest updates (🗓️ Downtime & Data Availability). Be sure to check it out to stay up-to-date on all the details! ⬆️

              Celine_
              Figmate
              Celine_Author
              Community Support
              December 16, 2024

              🚨LATEST UPDATE 🚨

              Hey everyone!

              Please note that we’ve decided to postpone the updated Community Forum launch to the new year (first or second week of January) to ensure a smooth user experience. Taking this extra time will help us address technical challenges and avoid holiday disruptions.
              We’ll confirm the exact date soon!

              In the meantime, feel free to continue posting in this topic your feedback and ideas to improve the forum - we will add it to our list for 2025.

                Celine_
                Figmate
                Celine_Author
                Community Support
                December 16, 2024

                A post was split to a new topic: Access AI Feature

                Armin_Rouhanian
                Armin_Rouhanian
                Active Member
                December 17, 2024

                Fantastic!
                I’m looking forward to seeing new changes.

                I have one recommendation about the threads, I’ve seen that it seems to be hard for people to mark some replies as “Solution”, the button is hidden in the “3 dots” menu. for tracking the right answer, it would be much better if it was more like StackOverFlow’s system, not sure if the up/down vote system is better than the liking system, but other than that, the voting/likes and marking as a solution (by the creator of the thread) can be more accessible in the view.

                Armin The Riverman
                Josh_Dunsterville
                Josh_Dunsterville
                December 19, 2024

                Congrats team on all of these upcoming improvements! I know this has been a long time coming and there’s been a ton of work that’s gone into it behind the scenes. Excited for the launch in the new year! 💜

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