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Question

How long does it take to hear from the sales team?

  • May 13, 2026
  • 1 reply
  • 14 views

Jen Hemy

I’m trying to get in touch with the sales team so I can get a quote for my CTO. I’m the lead designer and UI dev at our company and I want to move away from our current design tool as soon as possible. Would anyone mind sharing their experience with lead times for contact from the sales team please?

1 reply

ksn
Figmate
  • Community Support
  • May 13, 2026

Hey ​@Jen Hemy — thanks for checking in, and apologies for any delay in response that you experienced.

It looks like our team has already followed up (right before this response I’m posting) with you directly regarding your seat configuration. Based on the needs you discussed, both the Professional and Organization plans were recommended as options worth considering.

In case it's helpful as you compare, you can review the full breakdown of plan features and pricing here: https://www.figma.com/pricing/

Hopefully between that and the suggestions already sent your way, you'll have what you need to land on the right plan. Feel free to reply here if any other questions come up!