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Mohit Malik
New Member
January 13, 2026

Figma Account Recovery

  • January 13, 2026
  • 12 replies
  • 235 views

I am not able to login to my Figma account as the mail id linked with my account no longer exists and I also forgot my password. I can’t reset my password since the mail id no longer exists.

How can I get access to my Figma account and chage the mail id to personal mail from the college mail id so that in future there happens no issue like this.

12 replies

djv
Figmate
Community Support
February 27, 2026

Hi ​@SHIHONG, thanks for reaching out!

Our team here on the forum isn’t able to help with Account management, but I can see that you’ve also reached out to support directly on ticket #1767586. They are reviewing the information you’ve already provided and will be in touch soon. 

If you have any further questions or concerns, please reply to support directly via email. 

March 2, 2026

Hi ​@SHIHONG, thanks for reaching out!

Our team here on the forum isn’t able to help with Account management, but I can see that you’ve also reached out to support directly on ticket #1767586. They are reviewing the information you’ve already provided and will be in touch soon. 

If you have any further questions or concerns, please reply to support directly via email. 

I hope this can be processed as soon as possible. Thank you very much.