Skip to main content
seopal
New Member
Dec 16, 2025 11:16 AM UTC
Solved

"확인 한도 초과"로 인한 요금 업그레이드 불발

 

 

안녕하세요. 대학 다니고 있는 학생입니다. 다름이 아니라 피그마를 사용하는 도중 학생 인증이 종료되어 다시 인증을 받기위해 여러 번 시도했지만 한도 초과만 뜨고 인증되지 않았습니다. 학생 신분이라 자금이 마련되어 있는 상황 아니라 한 번 더 학생 인증을 해줄 수 있는지 여쭙고자 합니다.

    This topic has been closed for replies.
    Celine_
    Celine_Solution
    Community Support
    Dec 16, 2025 2:17 PM UTC

    Hi ​@seopal! Thanks for reaching out. I’ll continue in English here, as I don’t speak Korean.

    I understand that you’re currently a university student and that your student verification expired. You’ve tried to re-verify several times, but you’re now seeing a retry limit message and can’t complete the verification.

    I recommend  to contact SheerID directly via the Contact Form to submit an appeal, along with any additional documentation. Their team will review your request and determine whether your status can be approved. Please note that Figma isn’t able to review documents or confirm individual eligibility.

    If you’ve already submitted additional documents and were told that SheerID couldn’t process them, please reply directly to their message and CC education@figma.com so the Figma for Education team can take a closer look. I hope this gets resolved quickly, thanks for your patience.

    View in thread

    1 reply

    Celine_
    Figmate
    Celine_Solution
    Community Support
    Dec 16, 2025 2:17 PM UTC

    Hi ​@seopal! Thanks for reaching out. I’ll continue in English here, as I don’t speak Korean.

    I understand that you’re currently a university student and that your student verification expired. You’ve tried to re-verify several times, but you’re now seeing a retry limit message and can’t complete the verification.

    I recommend  to contact SheerID directly via the Contact Form to submit an appeal, along with any additional documentation. Their team will review your request and determine whether your status can be approved. Please note that Figma isn’t able to review documents or confirm individual eligibility.

    If you’ve already submitted additional documents and were told that SheerID couldn’t process them, please reply directly to their message and CC education@figma.com so the Figma for Education team can take a closer look. I hope this gets resolved quickly, thanks for your patience.

    Terms & ConditionsAccessibility statement