자동 결제일 이후 바로 지원팀에 환불 요구했는데 아직도 답이 없음

Hi ​@hepo , thanks for reaching out in the Figma Forum! I’m not able to communicate in Korean, but I’m happy to help in English, I hope that’s okay!

I’m sorry to hear about the unexpected charge. For billing and refund-related issues, we’re not able to assist directly in the Forum due to security and privacy reasons.

The good news is that I was able to locate your support ticket and have added a follow-up note regarding your refund request. For reference, your case number is 1681470.

Thanks for your patience, a member of our Support team will review your case and get back to you soon.

Update: The agent is waiting for your response for further investigation, please check your inbox when you can. I’ve gone ahead and closed the topic here. Please continue the conversation through your case thank you!