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Question

자동 결제일 이후 바로 지원팀에 환불 요구했는데 아직도 답이 없음

  • January 12, 2026
  • 1 reply
  • 5 views

hepo

빠른 답변 원함

1 reply

Celine_
Figmate
  • Community Support
  • January 12, 2026

Hi ​@hepo , thanks for reaching out in the Figma Forum! I’m not able to communicate in Korean, but I’m happy to help in English, I hope that’s okay!

I’m sorry to hear about the unexpected charge. For billing and refund-related issues, we’re not able to assist directly in the Forum due to security and privacy reasons.

The good news is that I was able to locate your support ticket and have added a follow-up note regarding your refund request. For reference, your case number is 1670725.

Thanks for your patience, a member of our Support team will review your case and get back to you as soon as possible.