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111174
111174
New Member
September 22, 2026
Solved

账户信息发生更新，无法发布插件

  • September 22, 2026
  • 2 replies
  • 25 views

I have turned on two-factor authentication, but recently the account found an information update, resulting in a prompt when updating the plug-in
“We detected a change to your account details. Please contact support@figma.com to proceed”

Best answer by Celyn_L

Hi ​@111174, Celyn from the Figma Community Support team here.

Thanks for reaching out. I understand that you’re unable to update and publish your plugin after enabling two-factor authentication.

The message you’re seeing can appear when changes are detected on an account and additional verification is required.

I’ve gone ahead and created a support ticket for you so the team can assist you directly with this. Your ticket number is #2146003. Someone from the team will reach out soon, so please keep an eye on your inbox.

Thanks for your patience while the team looks into this!

2 replies

Celyn_L
Figmate
Celyn_LAnswer
Figmate
September 22, 2026

Hi ​@111174, Celyn from the Figma Community Support team here.

Thanks for reaching out. I understand that you’re unable to update and publish your plugin after enabling two-factor authentication.

The message you’re seeing can appear when changes are detected on an account and additional verification is required.

I’ve gone ahead and created a support ticket for you so the team can assist you directly with this. Your ticket number is #2146003. Someone from the team will reach out soon, so please keep an eye on your inbox.

Thanks for your patience while the team looks into this!

    111174
    111174Author
    New Member
    September 22, 2026

    I will track the status.

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