版本更新后,我的客户端无法使用快捷键,这给我做图带来了很大困扰,希望尽快解决这个BUG
Hi @Shadow, Thank you for bringing this issue to our attention. We completely understand how frustrating it can be when things don’t go as before.
Could you kindly inform us which shortcut is no longer functioning properly? Additionally, would you be able to try the troubleshooting process outlined below?
- Does this happen on the Desktop app, or does it occur on supported browsers like Chrome, Firefox, Safari, and Edge or both?
- Is the keyboard layout you set in Figma the same as the one you use in the system?
- Would clearing the app or browser cache help you use the shortcut again?
Thank you for your help with this troubleshooting process!
Also, I see that you have posted the same thing, so I will go ahead and hide the duplicate post.
我也遇到了这个问题,我是在chrome中遇到的这个问题,“P”和“L”都没有反应
Thanks for bringing this to our attention.
I’ve done some testing on my end and it seems that switching between the pen tool and line tool with the ‘P’ and ‘L’ keys is working as expected. I wasn’t able to replicate the issue you’re experiencing.
Have you had a chance to try out the troubleshooting steps I mentioned earlier? If you have, could you share what the outcome was?
Your help is greatly appreciated. Thank you for working with us on this!
Hi @Shadow, Thank you for bringing this issue to our attention. We completely understand how frustrating it can be when things don’t go as before.
Could you kindly inform us which shortcut is no longer functioning properly? Additionally, would you be able to try the troubleshooting process outlined below?
- Does this happen on the Desktop app, or does it occur on supported browsers like Chrome, Firefox, Safari, and Edge or both?
- Is the keyboard layout you set in Figma the same as the one you use in the system?
- Would clearing the app or browser cache help you use the shortcut again?
Thank you for your help with this troubleshooting process!
Also, I see that you have posted the same thing, so I will go ahead and hide the duplicate post.
你好,我是把 mac客户端,在系统里设置了自定义快捷键 Copy as Text,设置的键位是 command+control+c,也是突然就用不了了。通过搜索找到这个问题,望解决。
【补充解决办法】删除了重新设置了一遍,就好了。顶部菜单栏的大小写和右键菜单不一样,右键菜单是 Copy as text,顶部菜单栏是Copy as Text,我在测试时都试过一次,需要用后者。
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