I’m on Organization and trying to use Transfer from a workspace that still shows All projects to a destination team on Professional that shows All folders. The destination URL validates and shows verified, but after I select Request transfer, I get: ‘You cannot transfer to this organization at this moment. Please contact support for more details.’ The item contains three design files, and this happens in the browser and the desktop app.
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Hi ​
I understand you’re unable to transfer your project from your Organization workspace to a Professional team and are seeing an error when requesting the transfer.
I’ve gone ahead and created a support ticket for you so our team can take a closer look. Your ticket number is #2069002.
To help with the investigation, could you please reply directly to the ticket with the URL of the project you’re trying to transfer and the URL of the destination Professional team?
Someone from the team will follow up with you directly through your ticket, so please keep an eye on your inbox.
Thanks for your patience in the meantime!
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Yes. I am replying.
Transfer Project URL :Â https://www.figma.com/files/1360466929921773851/project/608872594?fuid=950916678509849793
Destination Professional team URL :Â https://www.figma.com/files/team/1657280697142834757/all-projects
Thanks for providing the additional information, ​
I’ve passed this along to the team on your support ticket #2069002. I can also see that the team has followed up with next steps.
Please check your inbox when you have a moment and continue the conversation directly on your ticket.
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