why is my figma not working

Hey ​@Ezechi azuka — welcome to Figma Forum, I’m glad we connected!

I checked on our side, and there aren’t any known issues that should impact access to design at the moment. To help narrow this down, could you share a bit more detail on:

• which product you’re using (e.g. Figma Design, Figma Draw, or Figma Make...) and what steps lead up to the issue
• whether you’re seeing any specific error messages
• and what device and operating system you’re running (and if it meets the minimum requirements for Figma).

I also see you have a case open with our Product Support team. They’ll be reaching out soon — keep watch on the inbox tied to your Figma account and your case number: 1448105. In the meantime, any extra info you can share will help us get this sorted more quickly. Thanks so much for your patience. 🙏🏻