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Question

Why invite button is greyed out/unavailable with starter plan?

  • April 8, 2021
  • 1 reply
  • 945 views

Maria4

Hi, I have just opened a starter account and would like to add one member only to my project, so we can collaborate. I read online that this should be possible on every plan, but for some reason when I click on ‘Add Member’ or on ‘Share’ from the specific file the ‘Invite’ button is greyed out and doesn’t allow me to invite or share with anyone.
Thanks in advance 🙂

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1 reply

Hey, just resolved the same issue. Turns out the email address entered was not the correct format - therefore invalid. Mine was missing the second dot before .com 😃 Hope this helps!