Hello - the higher education institution that I teach for (OpenClassrooms) is on the list of approved schools, but I don’t have an email address associated with the school (none of the educators do).
I filled out the form to verify and selected the appropriate options but ran into an error.
Screenshot: https://shottr.cc/s/FDcX/SCR-20251001-h57p.png
Reached out to figma support and they rejected my request since I am on a starter account (I was on an education account).
Thanks!
Niki Brown
Question
Verifying educator status not working
This topic has been closed for replies.
Hi
Sorry to hear you’re experiencing this!
I can see on our backend that one of our specialists is already working on this issue through support ticket #1533243. They’ll reply once they’re ready, so please wait for their response.
I’ll go ahead and close this topic for now, but if anything else comes up regarding this issue, please continue replying directly to the ticket email with our team.
If anyone else is experiencing a similar situation, please check the steps in the best answer of this post:
Thanks,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.