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Anonymous
August 20, 2026
Solved

Verification Limit Exceeded

  • August 20, 2026
  • 2 replies
  • 53 views

I verify my account very first time for the student education plan. I enter every details which asked by FIGMA But when I click on verify my account it directly says VERIFICATION LIMIT EXCEEDED although I verify my account very first time.

I also contact SheerID support and tell them my issues on monday 17 Aug but still no rersponse from them. I need to urgently verify my account

    Best answer by Celyn_L

    Hi ​@Khubaibullah01, Celyn from the Figma Community Support team here. Thanks for reaching out!

    I understand you’re seeing a “Verification limit exceeded” message and have already contacted SheerID about this on August 17.

    For verification-limit issues, SheerID will need to review your verification directly, so reaching out to them is the right next step.

    Could you confirm whether you contacted them at figmasupport@sheerid.com? If not, please reach out to them at that email address so their team can take a closer look.

    Their team will follow up with you once they’ve reviewed your request. Thanks for your patience in the meantime, and I hope you’re able to get your verification sorted soon!

    2 replies

    Celyn_L
    Figmate
    Celyn_LAnswer
    Figmate
    August 20, 2026

    Hi ​@Khubaibullah01, Celyn from the Figma Community Support team here. Thanks for reaching out!

    I understand you’re seeing a “Verification limit exceeded” message and have already contacted SheerID about this on August 17.

    For verification-limit issues, SheerID will need to review your verification directly, so reaching out to them is the right next step.

    Could you confirm whether you contacted them at figmasupport@sheerid.com? If not, please reach out to them at that email address so their team can take a closer look.

    Their team will follow up with you once they’ve reviewed your request. Thanks for your patience in the meantime, and I hope you’re able to get your verification sorted soon!

      matthewscott
      New Participant
      August 20, 2026

      Thanks for clarifying. I contacted SheerID about this on August 17, so I’ll wait for their review and follow up with them if needed. I appreciate your help!

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