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Hello everyone,
I am facing a critical issue with a Figma file and I need urgent help. I was working on a project with a submission deadline today, and the file has gone missing.
Here's what happened:
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I was working on a file using my work account (
personal information redacted
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I transferred the file's ownership to my personal account (
personal information redacted
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I then mistakenly deleted the file from the original work account.
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Now, the file is unavailable on both accounts.
I have already tried checking the "Deleted" tab in both accounts, but the file is not there. I also contacted Figma Support, and they directed me to this forum since I am on a Student Plan.
Here are the details of the file:
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File Link:
https://www.figma.com/file/RjIt6x4leMTizGCahOwlzt/Ideapeel_Homepage_Redesign_Subayel_Ahammed?fuid=1152840093237785823
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Accounts Involved:
personal information redacted
andpersonal information redacted
I am attaching a screenshot of the error message I am seeing. Any help or suggestions on how to recover this file would be highly appreciated.
Thank you so much.
personal information redacted
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Hey
Please check the email inbox linked to your Figma Forum account for a message from me with next steps. Your case number is: 1466495.
Thanks for your patience while we work to get this resolved.
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