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Hi all,

I have a quite serious topic. In my designs somebody changed an email address to a different one, but it was not my team or somebody who has write access to it, our it was not intentionally, or forgot about it. The problem is that we were not able to detect from the history who did it, this change is displayed every version from the history, but it cannot be true, because we checked maximum circa a one and a half week ago, and then the email address was the original one. and now its changed in every version. 
What can be the problem? Thanks! 

Ack! Hey ​@MBU - I’m sorry that this is causing. I’m not able to access or provide any info on version history on my end, unfortunately. 

However, our support team should be able to help. They’ll need to verify some info with you for security purposes, and should be able to take a look at the file (with your permission) and give you some answers.

When you have a moment, can you please fill out this form? https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714
 

As you fill it out, please list the name of the file, and share edit access to it with support-share@figma.com This is our official support account, and you won’t be charged for doing so. We also understand that it may not be possible for you to share it, but we can still work with you.

Let me know when you’ve done this, and I’ll get you some escalated help. Thank you!

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