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Andras3
Andras3
New Member
December 21, 2025
Question

unavailable invoices following deactivated subscription plan

  • December 21, 2025
  • 1 reply
  • 110 views

Hi, I had a paid subscription in the past, but my plan is no longer active. I need copies of all my previous invoices but the admin menu button is no longer visible (I was the admin, and I used the same email address). Could you help me with that, please?

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1 reply

TJ Kim
Figmate
TJ Kim
Figmate
December 22, 2025

Hi Andras,

I understand that you had downgraded your Professional team to Starter team and you need all previous invoices. 

In order for us to help you with that, I created a support ticket (#1651494) for you and the team will reach out to you shortly for further assistance. 

Thank you!

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