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Nabila_Dinda_Aisyah
Nabila_Dinda_Aisyah
Jun 27, 2024 7:35 AM UTC
Question

Unable to renew education plan

My Figma Education Plan is expiring soon and I had received a mail regarding the same. However, I wish to renew my Education Plan because Im not graduate yet and I still need to use Figma for my school projects. Whenever I click on the option of “Verify your Education Status” it is redirects me to the Verification page, however the page says this after I submit the form: “Verification Failed"
How do I renew my Education Status?

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1 reply

Figmate
Junko3
Figmate
Jun 28, 2024 1:43 AM UTC

Hi @Nabila_Dinda_Aisyah, Thank you for reaching out about this matter. I understand your concern.

You can find detailed step-by-step instructions for verifying your education status in this article: Verify education status - Verify your education status

Additionally, there is a section titled “What should I do if my education application is denied or my status is revoked?” in the same article. I recommend checking to see if any of the listed options apply to your situation.

If the issue persists after reviewing the information above, please feel free to contact education@figma.com they can take a closer look!

I hope this information is helpful to you.
Thank you for reaching out!

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