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Question

Unable to remove full seat from plan

  • March 21, 2025
  • 1 reply
  • 29 views
Martin McCully

Just recieved my yearly invoice and it hs doubled in price.

Figma has decided to add another full seat to my account. I am unable to remove this using the account dashboard.

I have submitted a support ticket but heard nothing - how on earth do I do this? And where is the support Number to call for help? 

 

 

1 reply

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • 1977 replies
  • March 21, 2025

Hey ​@Martin McCully, thank you for reaching out! I’ve checked on your support ticket (Ticket number #1297111), and it looks like our team has responded.

When you have a moment, please take a look at their reply. If you have any further questions or if there's anything else I can do to help, don't hesitate to let me know. 

 

Thank you, 

Gayani 

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