I’m having trouble opening Figma files. Every time I try, the files just won’t load, and I’m not sure what’s causing the issue. I’ve tried refreshing the page and clearing cache, but nothing seems to work. It didn’t in app or in browser. I stuck in loading screen. and can’t even open new file.
Question
Unable to Open Figma Files
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Hi @Shujin, thanks for reaching out and sorry to hear you’re having trouble opening your files!
I can see that you’ve also reached out to support directly on ticket #1103608. We’ve escalated your ticket on your behalf, so someone from support will review your case and be in touch soon.
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